Privacy Policy

Effective Date: June 1, 2025
Last Updated: June 1, 2025

At Desert Oasis Wellness & Medspa (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information collected through our website www.desertoasislhc.com (“Site”).

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information:

Name
Email address
Phone number
Mailing address
Date of birth
Appointment preferences
Health-related information voluntarily submitted via forms

Automatically Collected Data:

IP address
Browser type and version
Pages visited and time spent on the Site
Device type and operating system
Cookies and analytics data (via tools like Google Analytics)

2. How We Use Your Information

We may use the information we collect to:

Schedule appointments and provide requested services
Send confirmations, reminders, and updates
Respond to inquiries or customer service requests
Personalize your experience on our Site
Improve our website, services, and marketing efforts
Comply with legal or regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share information:

With service providers who assist in website operation, marketing, or appointment management (e.g., scheduling tools, email platforms)
As required by law, court order, or legal process
To protect our rights, privacy, safety, or property

4. HIPAA Compliance

If you submit health-related information through our Site (such as pre-consultation forms or appointment requests), we treat this data as Protected Health Information (PHI) under applicable laws. We follow industry-standard practices to safeguard PHI in compliance with HIPAA.

5. Cookies and Tracking Technologies

Our Site may use cookies, pixels, and analytics tools to enhance user experience and collect data about site traffic and behavior. You can control cookie settings through your browser.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online platform is completely secure, and we cannot guarantee absolute protection of your information.

7. Your Rights and Choices

You may:

Request access to or correction of your personal information
Withdraw consent to contact
Request deletion of your data (subject to record-keeping requirements)

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date. Please review periodically for updates.